We provide free shipping within the Continental United States (4-6 business days) with additional service to Canada via USPS and UPS. Please note that UPS will deliver to a street or business address, but will not deliver to a P.O. Box address. Orders placed Monday through Friday are processed until 5pm EST. Orders placed over the weekend will be processed the following Monday. You will receive a tracking number by email when your order has been fulfilled.
Returns & Exchanges Policy
You As is dedicated to pleasing our customers. Please inspect all items upon delivery. We accept exchanges of defective or damaged items and returns of most items if postmarked within 10 days of receipt of your order.
All apparel must be unworn and with all original packaging and contents intact. We reserve the right to refuse to process any return if we think the apparel has been worn or altered. Please note that original shipping costs are non-refundable. We offer a flat-rate of $8.95 for domestic US return shipping, which will be deducted from your refund. For return rates from Canada, please contact us at firstname.lastname@example.org.
In the event that a shipment is returned as a result of the customer providing an incorrect address, the customer will be responsible for a restocking fee in addition to the original shipping cost, as well as the cost of re-shipping the package (if requested by the customer).
In the event of an exchange due to size, we will cover the cost of shipping the new item to you. You As is not responsible for loss or damages that may occur when returned orders are in transit. This Policy does not extend to sale items, items purchased using a discount code, or any other sales that are marked as final at the time of purchase.
How To Return Or Exchange:
- Please contact us at email@example.com and we will supply you with a return label.
- Affix the enclosed pre-printed label to the outside of the shipping box. Drop off the package at any carrier store, drop box, customer center, or with any carrier driver. If a carrier is not available in your area or you prefer not to use it to return or exchange your items, you can use any other trackable method, at your expense. Please insure the package for the full retail value of the shipped products, as we will not be liable for any damage incurred in transit.
- If you wish to exchange your item for a different product, you must return the original item and purchase the new item separately.
- Once a return or exchange has been received and accepted, You As will refund the item value or initiate the exchange as approved. Refunds will be made in the form of the original payment. Please allow 7-10 days for the refund to fully process upon receipt. Apparel must include the original tags still attached to the garment.